Manage My Account

This page will help you manage your account.

If you would like to create/update the secret key for sharing case information with your Authorized Representative(s), use the "Authorized Representative Information Sharing" section.
If you have an existing case with Social Services and would like to associate it with your account, use the "Case Association" section.
If you are an Authorized Representative and would like to add one or more Social Services cases of your clients, use the "Client Case Association" section.
If you would like to change your password, update your secret questions, or update your email address use the "Manage My CAS Profile button".
Once you are done with your changes, click "Continue" button to go to MyAccount.
Case association required if you would like to Report Changes or Renew Benefits of any program.

Authorized Representative Information Sharing

Update the secret key for sharing case information with your Authorized Representative(s). To create a 'Secret Key' word to be shared with your Authorized Representative you must first complete the 'Case Association' section.


	Secret Key :

Case Association

You may be able to associate to your case in 5 - 7 business days.

I have an existing case with Social Services and would like to associate it with my account.

Client Case Association

I am an Authorized Representative and would like to add one or more Social Services cases of my clients.

Manage My CAS Profile

CommonHelp is provided by the Virginia Department of Social Services

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